Implementing Contract Management System for a Healthcare Organization

implementing contract management system for a healthcare orgnanization
  • Technology Consulting
  • User Acceptance Testing
  • Automated Business Processes
  • Healthcare Legal Consulting
  • Microsoft SharePoint
  • Contract Management

The Project

The legal department of a U.S. healthcare network with over 100 physicians and clinics was experiencing inefficiencies. Overall, they needed help managing and tracking the department’s documents, including contracts. Similarly, the company was only utilizing Microsoft SharePoint’s out-of-the-box functionality. In short, this legal department needed a SharePoint contract management system.

To start, although portions of their contract management system were up and running, the organization realized they needed help in understanding of the full extent of SharePoint’s capabilities. Additionally, they wanted to customize the system to meet their unique needs. The company decided to contact Aciron for SharePoint consulting services to fast-track development. Furthermore, we would ensure the contract management system was running efficiently and would assist with the customization of the system.

Our Approach

Aciron performed a current state assessment to gain a thorough understanding of the project at hand. This included identifying pain points, the functionality of the current SharePoint system, and the requirements needed for customizing the system. Aciron worked collaboratively with the client’s key stakeholders and as a result, the client decided to take a phased approach to the development of the system. This was chosen because it would enable the client to use the system for their most critical needs sooner.

Next, Aciron worked with the client on requirements gathering. During this phase, the Aciron team defined the functionality for the application and developed a series of process flow diagrams/storyboard mock-ups. This allowed the client to gain an understanding of the layout of the customized Microsoft SharePoint site.

Moreover, Aciron created a roadmap for the future development phases of the project to ensure that the first phase of development produced a minimum viable product that the client could start using as soon as possible. Aciron provided key stakeholders with regular status updates, delivering transparency into the progress of the project. Once development and internal testing were completed, the client was able to perform user acceptance testing (“UAT”). The client then provided feedback on the overall design and functionality of the system, which was taken into account during the final implementation of the application. As a result, additional functionality was added to the system based on the prioritization.

The Solution

In conclusion, Aciron designed, developed, and implemented a custom SharePoint contract management system. Therefore, this system allows the client to efficiently manage the company’s contract documents. The user-friendly and intuitive SharePoint solution allows the client to make notes on negotiation discussions. Additionally, the system automates the contract approval process. Overall, other features of the contract management system include:

-Contract status workflow: Allows authorized users to track the contract approval process. However, it provides visibility into any bottlenecks a contract may encounter.

-Document library: All users who have access to a contract can upload, edit, and save documents.

-Request change feature: Allows users to suggest changes and edits for contract documents.

-Contract forms (templates): Standardizes contract documentation through customized templates for each contract type.

-Discussion board: Allows users to have discussions with one another within a contract. Custom notifications: Notifies designated users of all status changes to contracts.

-Advanced search functionality: Enables Export to Excel for user searches.

In short, Aciron developed the system to be flexible. The customized SharePoint contract management system was anticipated to decrease the time it takes to complete the contract approval process. In addition, the system will improve document organization, increase visibility into the contract approval process, and promote collaboration among contract stakeholders.

Have an idea for a project? Want to see how your business can grow? It’s time to work with Aciron.