Connecting Boston Health Volunteers via Custom Database

How Aciron does it

A Boston-based health department sponsored a volunteer program to visit the elderly. They were in need of a database-driven web application that would report participant information, manage information from participants and volunteers, and generate automatic emails.

Ultimately, their specific needs called for a custom database application.

Services

Technologies

The challenge

We needed to create a system that integrated the needs of both administrators and end-users while ensuring accurate and secure data capture and enabling consistent management capabilities. Due to the confidential nature of the information, security was of utmost concern. Therefore, the key needs included a security framework, automatic email notifications, data input capabilities, and report generation. As a result, the company contacted Aciron to design a web application according to these parameters.

Our approach

Aciron worked closely with the department to identify and document key requirements and develop a series of process flow diagrams and storyboard mock-ups. These documents enabled the client to view the application layout.

Aciron provided status updates on the workflows and storyboard mock-ups, while giving the client the opportunity to provide feedback. After the system’s design and functionality were finalized, Aciron created a plan to develop and implement it.

Solution

Aciron developed a custom application web-based database that enabled the client to effectively and efficiently manage volunteers, documents, and participant information. Some of the system’s features include:

Web-based system accessible through remote web browsers

A robust security framework with unique user log-ins and password protection

Ability for end user to access, complete, submit, and edit forms online

Ability for administrators to enter, track, edit, and manage data

Report generation functionality

Automatic email notifications of user updates to administrators

This custom application now plays an integral role within the organization, as it allows the city to efficiently manage, track and maintain data.

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