Managing a Multi-faceted Intranet + Global Extranets
Case Study: Microsoft SharePoint Strategy
A prominent global law firm with over 600 lawyers in 15 offices around the world utilizes Microsoft SharePoint across the organization for its various business needs. The firm was experiencing several critical problems with its SharePoint infrastructure. For example, its user profile synchronization, search, and Shared Services Provider were not operating correctly. Although the firm was engaged with another Microsoft SharePoint consulting services vendor, the firm sought to move forward with a different Microsoft SharePoint consulting expert. They were looking for a consultant that could provide the needed support and consulting efficiently and effectively. In addition, the firm wanted to establish a strong and open relationship with the vendor. The firm sought to resolve the issues and engage with a Microsoft SharePoint vendor immediately. As a result, they contacted Aciron Consulting to provide the needed SharePoint consulting services.
How We Added Value:
First, Aciron analyzed the firm’s specific needs and problems, investigated the SharePoint infrastructure and identified issues. We then quickly identified the most suitable solutions to the problems. Aciron started a discovery and analysis phase, where we analyzed the client’s specific challenges and requirements and investigated the state of its SharePoint platform.
We conducted meetings and interviews with the client’s key project stakeholders to understand the firm’s use of SharePoint and its specific requirements, pain points, and workflows. Then, we performed a thorough assessment of the firm’s SharePoint infrastructure to determine the causes and best solutions. As these problems significantly impacted the firm’s employees’ use of the intranet, Aciron worked quickly to resolve the issues. Thus, enabling the firm’s personnel to continuously use the firm’s SharePoint system in accordance with its full capabilities.
Aciron and the client continuously communicated with each other through regular status reports and meetings. Therefore, providing open communication to ensure project milestones were met on time and within budget.
Aciron worked with key stakeholders to thoroughly analyze their SharePoint issues. Aciron developed effective strategies for resolving the problems with the client’s user profile synchronization, search, and Shared Services Provider. Afterward, Aciron implemented effective solutions tailored to the law firm’s unique business, user, and system requirements. Using best practices, Aciron positioned the organization to optimize its use of its SharePoint platform and automate its various business processes within the firm. Aciron helped the firm migrate its SharePoint intranet with custom workflows. Also, Aciron managed existing and new extranets that the law firm uses to collaborate with their clients.
Since the successful initial engagement, Aciron has become a trusted SharePoint consulting vendor for the firm and continues to work closely with the client and provide regular Microsoft SharePoint consulting services to the firm.