BPM: What is it and Why is it Important?

BPM stands for business process management. Every business has certain processes in place which govern its operations. These processes assist businesses in reaching their goals and achieving success. However, business processes always have room for optimization, or better control, in order to improve efficiencies or reach specific goals. This is where BPM comes in.

Often times, BPM involves software which is used to automate business processes and create efficiencies. However, BPM is a generally broad term which can also describe the analyzation, or definition, of business processes. Below, we list some reasons why BPM is important.


Even if you do not make changes to your business processes, it is important to have a solid understanding of the processes in place. Without this transparency as to how your business is operating on a day-to-day basis, you cannot make informed decisions. Mapping out processes can expose inefficiencies that you were previously unaware of. Once these inefficiencies are exposed, they can be acted upon.


By optimizing your business processes, you can eliminate inefficiencies which, in turn, will increase productivity. For example, by simplifying processes, you are allowing employees to be more productive by focusing their time on important tasks. Or, by automating a process through the use of software, you are able to eliminate certain processes, improving overall productivity.

Revenue Growth

Once you are aware of inefficiencies in your business processes, you can act upon them and make positive changes to the way your business runs. By making your business as efficient as possible you will eventually see an increase in revenue. For example, more efficient processes allow sales to be made more quickly, resulting in higher turnover and increased revenue.

Risk Management

Another reason why it is important to be informed about BPM is to prepare for the unexpected. Having defined your business processes, when something goes wrong you are able to easily identify which process caused the issue and determine the best solution. Additionally, if you choose to automate your business processes, this reduces the risk of human error.

In terms of why BPM is important, the list goes on. Anyone who is in charge of ensuring the overall success of a business should be well-informed on its processes and how best to manage them. It is extremely valuable to map out business processes and uncover ways to make them more efficient, such as by automating them. If you are seeking help with BPM, I recommend speaking to an experienced business process consultant.

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