Is Custom Software Worth Investing In?

According to a study conducted by The State of IT, most companies (89%) expect their IT budgets to grow or stay steady in 2019. User-friendly, modern technology is expected by employees and customers in today’s business world. Some business processes require custom software to run smoothly.

Although there are several benefits to investing in custom software, some businesses may question whether it is worth the time and cost, which can both be significant. However, every case is different, so it is tough to generalize this type of service. Below are some of the main factors to consider when deciding whether custom software is the right choice for your business.

Cost Varies Widely – It can be Affordable!

Although custom software has a reputation for breaking the bank, it does not have to! Before beginning working on a custom software application, it’s important to define the scope of the project. This will ensure that both the vendor and the client are on the same page in terms of expected features, timeline and cost.


Further, it is typical for consultants to stay in close communication with clients throughout the execution of custom development projects. One client may choose to stretch out a project over a period of several years. Another may have the resources to complete a similar project in just a few months.


Clients are typically billed on a monthly basis for software development services. Further, clients are able to set a monthly budget to ensure they are being realistic with their spending.

Helps Increase Efficiency

The main purpose of custom software is to make users’ lives easier by simplifying tasks. By considering investing in custom software, you are likely looking to streamline some business process. User-friendly technology has become a norm in today’s business world. For this reason, users become frustrated when a task is more difficult to perform than it needs to be.


For example, a marketing employee at a law firm is looking for information on past cases. They expect to be able to easily locate this information. Through the use of a custom business application, employees at this law firm who deal with cases hands-on can easily upload all case-related files and documents to the correct location.

It’s an Investment

The use of custom business applications such as the example summarized above enables employees to save time by simplifying their job tasks. You may have employees spending mass amounts of time looking for documents or manually uploading documents to their proper location. When employees are able to easily perform these  tasks, they are able to spend less time on tedious, repetitive tasks. In turn, employees’ productivity and motivation is likely to increase significantly. Over time, this will lead to a positive impact on your business overall.

It is 100% Customizable

Of course, custom software is fully customizable. But what does that really mean? It means that (in most cases)  your wish is our command. Here at Aciron, we help you decide which features you “must have” and which features would be “nice to have”. However, it is ultimately up to the client how the final product turns out. Custom software comes along with personalized support. This means that clients are able to constantly stay in contact with consultants. Products are developed in phases so that clients are able to request to add or alter specific features as they like throughout the development process.

Custom software may not be the best choice for everyone, but we encourage you to consider all of the above factors before writing it off. Whether or not custom software is right for your business depends on your specific needs, goals and business processes.

Frustrated with commercial off-the-shelf software solutions?

Achieve your business goals with custom software. Get in touch with one of our expert consultants today to learn more!

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