Is Custom Software Worth Investing In?

According to a study conducted by The State of IT, most companies (89%) expect their IT budgets to grow or stay steady in 2019. Companies realize that user-friendly, modern technology is expected by both employees and customers in today’s business world. While certain business processes can be adequately performed using off-the-shelf software, some require custom software to run smoothly.

Although there are several benefits to investing in custom software, some businesses may question whether it is worth the time and cost, which can both be significant. However, every case is different, so it is tough to generalize this type of service. Below are some of the main factors to consider when deciding whether custom software is the right choice for your business.

Cost Varies Widely - It can be Affordable!

Although custom software has a reputation for breaking the bank, it does not have to! Before beginning working on a custom software application, it’s important to define the scope of the project. This will ensure that both the vendor and the client are on the same page in terms of expected features, timeline and cost.


Further, it is typical for consultants to stay in close communication with clients throughout the execution of custom development projects. This means that clients have complete control over how much or how little work is being done, and at what pace. For example, one client may choose to stretch out a project over a period of several years, while another may have the resources to complete a similar project in just a few months.


It is also typical for clients to be billed on a monthly basis for software development services, meaning you are not expected to put out a sum amount of cash up-front, and you also will not be surprised with an enormous bill once the project is completed. Further, clients have the option to set a monthly budget to ensure they are being realistic with their spending.

Helps Increase Efficiency

The main purpose of custom software is to make users’ lives easier by simplifying tasks. By considering investing in custom software, you are likely looking to streamline some business process. Because user-friendly technology has become a norm in today’s business world, users become frustrated when a task is more difficult to perform than it needs to be.


For example, a marketing employee at a law firm who is looking for information on past cases expects to be able to easily locate this information. Through the use of a custom business application, employees at this law firm who deal with cases hands-on, such as lawyers, could easily upload all case-related files and documents to the correct location so that they can be easily found.

It's an Investment

The use of custom business applications such as the example summarized above enables employees to save time by simplifying their job tasks. When hundreds or thousands of files are disorganized, it can take hours for one to find what they are looking for. Similarly, you may have employees spending mass amounts of time manually uploading documents to their proper location. When employees are able to more easily perform these types of tasks, they are able to spend less time on tedious, repetitive tasks. In turn, employees’ productivity and motivation is likely to increase significantly. Over time, this will lead to a positive impact on your business overall.

It is 100% Customizable

Of course, custom software is fully customizable. But what does that really mean? It means that (in most cases)  your wish is our command. Although, here at Aciron, we walk you through the process of deciding which features you “must have” and which features would be “nice to have”, it is ultimately up to the client how the final product turns out. Custom software comes along with personalized support, meaning that clients are given the option to constantly stay in contact with consultants. Products are developed in phases so that clients are able to request to add or alter specific features as they like throughout the development process.

Custom software may not be the best choice for everyone, but we encourage you to consider all of the above factors before writing it off. Whether or not custom software is right for your business depends on your specific needs, goals and business processes.

Frustrated with commercial off-the-shelf software solutions?

Your company’s unique business needs may be better met by custom software development. Get in touch with one of our expert consultants today to learn more!

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