4 Real-Life Examples of Business Process Automation

Business process automation is the process of managing business activities in a way that increases efficiencies and, therefore, saves time and money. In other words, by automating a business process, you can reduce the amount of effort needed to perform that process. This may seem confusing. This blog post highlights some examples of how organizations in different industries automated business processes.

Streamlining Research Study Process

A contract research organization (CRO) which conducts testing for the biotech and pharmaceutical industries were having trouble managing their studies. Each study has several complex parts to record. These parts consist of activities performed and data collected. The process of recording all of this was very manual and time-consuming. For this reason, the company decided to create a custom study management system that would allow users to manage their studies digitally.

Automating Reporting for Hospital Network

Physicians working at a hospital network were struggling to efficiently report to comply with the Tax Equity and Fiscal Responsibility Act (TEFRA). This law requires the hospital to have its physicians report the number of hours they work, and a breakdown of activities performed during these hours. Previously, physicians were filling out paper forms and passing them along to administrative staff. The administrative staff would then manually compile the information to create reports. In order to make this process more efficient, the hospital was looking to develop a custom application to automate this process. The application allows physicians to log and report hours. Once the information is recorded, the administrative staff can then electronically generate reports.

Streamlining the Grant Application Process

A federal-state partnership that delivers grant funds was looking to streamline their grant application process. Due to the rapid growth of the company, they were struggling to keep up with the increasing number of grant applications they were receiving. Previously, the grant application process consisted of applicants sending numerous documents through email or mail. The company decided to develop a grant application database where applications are submitted and then reviewed. This allows the company to automate the grant application submission and review process.

Transforming a Construction Company’s Scheduling Process

A construction company noticed inefficiencies in the process they were following to allocate resources to different jobs. These inefficiencies were due to the manual scheduling process they were following. There were also issues with overall calendar organization and job visibility. Therefore, the company decided to develop a custom scheduling application. The application automated the entire scheduling process. This drastically reduced paperwork and manual work while providing visibility into the scheduling process to everyone involved. For example, each user has a dashboard with a calendar that shows all scheduled jobs and any unscheduled requests. By automating its scheduling process, the company was able to increase efficiencies and overall productivity.

As you can see, business process automation can take place in many different forms, within varying industries, departments, and processes. The end goal of all business process automation initiatives is to solve a business problem and improve efficiency. If you have a business process in mind that takes up too much time, is too repetitive, or is just overall inefficient, it can be automated. If you are interested in further discussing the automation of your company’s business processes, feel free to reach out to talk with an experienced consultant.

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