Case Study


Web-based Survey System


Principal investigators at two prestigious universities, in collaboration with a national nonprofit association serving hundreds of health departments across the country, were pursuing efforts to enhance their existing volunteer survey system while advancing the knowledge of public health preparedness. They approached Aciron Consulting to reconstruct an online toolkit that would assess the effectiveness of engaging volunteers in public health events in order to improve future operations. The existing internally developed tool the team was using was not meeting the team's exact research needs. The system was to be redeveloped by Aciron to improve its efficiency and to allow for the collection, thorough analysis, and reporting of data from different field locations throughout the country.

Aciron staff consulted with the client to capture and thoroughly understand their needs and goals. Brainstorming sessions occurred, while analyzing project requirements and working collaboratively to assess the practicality of the existing system and areas where the tool could be improved. We arrived at a strategy for the development and design of a new online survey system and toolkit that would facilitate more effective gathering and analysis of research data, including sophisticated statistical analysis and graphical representation of results in real time. Throughout the engagement, Aciron personnel answered the client's questions, offered suggestions, and continuously discussed the project with the client to make sure the client needs were fulfilled.

Aciron Consulting designed and developed a new user-friendly system to collect, analyze, and report research data. The system allows users to complete custom questionnaires online to provide feedback on the effectiveness of public health events they have participated in. The system's automated reporting features allow administrators to analyze and generate real-time custom professional-grade reports with the click of a mouse. Administrators can log in to the system and instantly view survey data graphically in charts and graphs, view statistics on survey data by defined criteria, and filter data by custom variables in real time.

The tool is being used as a vital component of both researchers' investigation into public health preparedness and by public health practitioners working in the field. Instrumental in evaluating the effectiveness of engaging volunteers in public health activities, the tool is successfully contributing to quality improvement efforts in the public health field.

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Web-based survey system case study