Case Study

Technical Advisory Services

A public health region in Massachusetts was going through a series of technology related discussions and desired to streamline the IT process. The regional emergency preparedness and MRC coordinators needed support to better serve their communities. They were looking for a technical advisor they could trust.

The first step taken in working with the public health region was an initial client meeting to discuss its current projects, the future requirements for its technology uses, and ideas as to how Aciron could help. Once requirements were gathered and the realms of consulting were determined, Aciron set forth a plan to help the client to outline its roles a trusted technical advisor. Aciron personnel worked with the client on a regular basis to help the coordinators navigate through the technology space: conducting weekly calls, in-person meetings, making recommendations and assisting them with managing their data.

The end result: Aciron was present whenever needed for meetings with the client and provided insight and technology recommendations for projects as they were presented. Whether it was in explaining the market options for data migration, or the options for managing a public website, Aciron was able to present options, provide explanations, and build a relationship of trust and knowledge with the client.